Expleo South Africa

• Works on multiple phases of a project and/or multiple small projects of moderate scope and sometimes complex assignments.
• Takes responsibility for a certain area and conditions as well as creating or modifying existing code to add new features and improve performance.
• Selects appropriate standards, methods, tools and applications for project use. Participates in peer reviews of solution designs and related code.
• Designs, codes and documents simple programs or scripts and assist in the implementation of software which forms part of a properly engineered system.
• Co-ordinates the collection and documentation of user requirements, development of user stories, and estimates, conducting research to define problems and preparing responses to anticipated questions.
• Design, develop, and unit test applications in accordance with established standards.
• Prepares reports, manuals and other documentation on the status, operation and maintenance of software.
• Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage and work processes whilst following the software development lifecycle.
• Accurately identifies project risks and reports effectively to relevant stakeholders. Manages issues, risks, actions, dependencies, and defects to the success of the project.
• Maintains the status of project and provides guidance to the work of junior team members. Works across teams to achieve group goals.

• Bachelor’s Degree in Computer Science, Information Systems
• Minimum 3 years experience in Development
• Advanced proficiency in PHP and SQL

• Laravel framework beneficial

• Successfully manages client engagements and the delivery of Expleo solutions
• Accountable for the appropriate resourcing and delivery of solutions to the agreed client engagement contractual and commercial framework
• Ensures that client engagement meets quality and client needs while at the same time achieving and maintaining Expleo targets
• Ensures that team member management tasks are conducted either directly or through team leads
• Works with the account manager and team members to plan the account and operate it compliantly with the Expleo Client Engagement Management Model
• Travel to client sites and other Expleo offices as required

Bachelor’s Degree in related field, or equivalent work experience

General:

• Has achieved trusted advisor status at a senior level
•  Excellent client-facing skills, as an expert in own field has experience of influencing client decision making and direction. Takes time to establish underlying needs of client beyond those initially expressed
• Applies insight, originality and a broad perspective to generate revolutionary technical solutions
• Experience of introducing new concepts or strategies that significantly improve or revise the way business is done through to implementation
• Excellent communication and presentations skills. Maintains confidentiality, shares ideas and information, facilitates discussions and transfers knowledge to diverse audiences to achieve collective objectives

Technical:

• Proven track record in client engagement management with excellent project management skills
• Excellent knowledge and understanding of the IT and IT services industry
• Proven ability to transform customer requirements and expectations at a high level into a solution draft for client engagement
• Experience of leading teams with an off shore/on site delivery model
• Has sales support skills, including previous experience of pre-sales situations
• Good understanding of legal frameworks around client consultancy and services engagements

Management:

• Acts as a role model for continuous learning and development and challenges others to reflect and learn
• Experience of creating an environment that celebrates both successes and failures
• Good self management. Takes on high commitments and works to achieve results

Budget:

• Ability to manage own expenses and ensure adherence of others to the expense policy
• Ensures that deliverables are completed within agreed cost, timescale and budgets, and are signed off

Atleast 3 years or more previous experience as a Client Enagagement manager

• Leads multiple phases of technical areas within a project and/or multiple small projects of moderate scope and sometimes complex assignments.
• Responsible for managing own and team's time within a certain area and conditions.
• Responsible for needs analysis, team project planning, process/data analysis and modelling and/or logical database design with relational databases.
• Ensures that own and team's projects are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are recorded.
• Identifies and assesses risks to the success of the project. Agrees the project approach with stakeholders, and prepares realistic plans (including quality, risk and communications plans) and tracking activities against the project schedule, managing stakeholder involvement as appropriate.
• Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, identifying potential benefits and available options for consideration.
• Plays key role in vertical practice initiatives in building competency and maintaining domain reusable assets.
• Demonstrates in-depth knowledge of multiple modules, applications, and business areas.
• Implements new processes/frameworks/methodologies and improvements impacting cost, time and quality.

• Bachelor’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experience
• Additional course or certification in Business Analysis
  
• Project Management qualification
• Management qualification or relevant years of experience
  

• Excellent client-facing skills, takes time to establish underlying needs of client beyond those initially expressed.
• Has an innovative approach, develops new approaches to improve or replace existing procedures or systems.
• Excellent communication skills, maintains confidentiality, shares ideas and information, facilitates discussions and transfers knowledge to diverse audiences to achieve collective objectives.
• Is skilled at co-ordinating the information gathering and reporting process, reviewing trends and comparing to expectations.
• Good people leading skills, with experience of introducing and building ways in which people can learn from each other. Encourages mentoring and the transfer of knowledge by designing and delivering learning interventions.
• Renowned as an effective coach and sounding board.
• Good self management. Takes on high commitments and works to achieve results. Keeps momentum going over time despite setbacks, showing resilience in the face of challenges, looking for ways to beat previous standards.
• Ability to manage own expenses and ensure adherence of others to the expense policy.

• Has achieved trusted advisor status at a senior level with the client.
• Intermediate theoretical knowledge in business analysis methodologies. Has awareness of new and emerging technologies and developments.
  
• Has good applications/technology knowledge, building on specialist domain knowledge and has practical experience of and is proficient with business analysis tools and frameworks required to deliver.
  
• Strong understanding of the business analysis lifecycle, including requirements elicitation, structured analysis, stakeholder management and user case definition.
  
• Proven ability in assuring project meets quality standards by providing guidance and developing procedures relating to product quality.
  
• Experience in being responsible for directing and monitoring the work of team members and providing guidance and training to enable others.
  
• Highly proficient in MS Excel, PowerPoint and Word.
  
• Experience with iterative development process and object-oriented, multi-platform projects.
  
• Experience in all phases of software development and/or package selection.
  
• Knowledge of systems flows, engineering documentation, tools and architecture concepts required.
• Experience of using recommended project control solutions for planning, scheduling and tracking.
  
• Experience in leading and managing others, offering the appropriate balance of supervision and empowerment.
• Experience in managing upwards with multiple people, gaining their trust quickly.